1. Product Eligibility
This Return & Refund Policy applies only to namkeen products purchased from Baba Namkeen.
2. Conditions for Returns
We accept returns under the following conditions:
- The product is damaged during delivery.
- The product is expired upon arrival.
- You received the wrong item.
To initiate a return, the request must be submitted within 7 days of delivery.
3. Return Process
To process a return, please follow these steps:
- Contact our customer care at support@babanamkeen.com or call us at [Insert Phone Number].
- Provide your order details and the reason for return.
- Once approved, we will arrange a return pickup. The return shipping costs will be covered by Baba Namkeen.
4. Refund Policy
Refunds are issued only to the original payment method used during the purchase. Please note the following:
- Refunds will be processed after we receive and inspect the returned product.
- Shipping charges will be deducted from the total refund amount.
Refund processing may take up to 7-10 business days.
5. Exchange Policy
If you wish to exchange a product for a different item or replacement, please contact us within 7 days of delivery. The exchange process will be initiated after we receive the returned product.
6. Damaged or Defective Products
If you receive a damaged or defective product, contact our customer care immediately. We will either provide a replacement or process a return/refund as per your request.
7. Non-Returnable Items
Currently, there are no non-returnable items. All eligible products can be returned if they meet the conditions outlined above.
8. Contact Information
For any queries or to initiate a return, you can reach us at:
- Email: support@babanamkeen.com
- Phone: 9504277770
- Address: Baba Food Products
Sector H3 R.L Circle MIDC Jalgaon, Maharashtra, India.425003
